Once again we are experiencing noise issues from occupants. Leaseholders permitting antisocial behaviour are in breach of their leases and if necessary, as we have done in the past, we will take legal action against the inconsiderate minority.
It is important that all tenants and lessees are able to enjoy living at St Ann’s and be free from the noise and inconsiderate behaviour of others, both inside apartments and within the common areas.
Please respect your neighbours when listening to music and when moving around corridors, and arriving at or leaving the building.
Noise from apartments, even just conversation, can be significant and cause a nuisance, particularly late at night, when doors and windows are left open.
The requirement not to cause a nuisance, annoyance, disturbance or inconvenience is contained within the lease agreement and legal steps will be taken should such breaches occur.
If you have an issue with noise we suggest the following approach:-
1. At the time of the incident please call Newcastle City Council Noise Team on 0191 2744000. The line is manned between 7pm and 4am . They will attend to deal with any noise issues directly with the occupant.
2. Complete our web form We will investigate and as appropriate take up the matter with the letting agent and/or owner
3. Write to Kingston to report the matter formally.
It was always the intention by the designers and developers that built St Ann’s that this would be the best development in the city.
Those of us that call it home are keen to continue to improve things and raise standards and will pursue any anti social behaviour robustly.