We have been experiencing a lot of confusion over replacing lost fobs. For clarification –
1- Additional and replacement fobs will only be issued at the request of the leaseholder (owner), not the managing agent or non leaseholder resident and are chargeable. To be clear and put simply – if you are renting, only the owner can request fobs.
2- It is important that you keep a record of the serial numbers of your fobs as this information will be required if you need to order a replacement
Our access policy can be found here.